The Texas POTS Center: My experience

February 8, 2018

The POTS Treatment Center uses HeartMath's EmWave Pro program. However, I have experience with all 3 of the programs they sell: the EmWave2, the EmWave Pro, and their Inner Balance smartphone technology. I will be reviewing all of HeartMath's programs throughout this post. HeartMath was NOT designed with POTS or other Dysautonomia conditions in mind. The founder of HeartMath has a PhD in Psychology and designed his program with anxiety and chronic pain patients in mind.


In March 2015 I flew from BC, Canada to Dallas, Texas to what's known as the "POTS Treatment Center" to receive treatment approximately one year after developing POTS. Overall, I had a very positive experience but it was in no way a cure or a treatment sufficient in and of itself. I am extremely grateful to Dr. K and the POTS Treatment Center for giving me another tool in my toolkit for managing POTS. I am also eternally grateful to my parents for encouraging me, and paying for me, to go to the POTS Treatment Center. Today I'm going to share the great, the bad, and the questionable parts of my experience with the POTS Treatment Center.


From the day I got sick my mom and I became part-time researchers. This didn't stop the day I was diagnosed with POTS, in fact it just got far more specific. When we were awake we were on Facebook support groups, reading medical articles, and blog posts from patients' experiences desperate to find anything that would work. Early on in our search we came across what's called the "POTS Treatment Center" in Dallas, Texas. Reviews of this center were generally positive but definitely all over the map so we decided to place that option high up on a shelf, especially since I was in no condition to fly. However, my mom bought me the "EmWave 2" program from HeartMath when she learned that HeartMath was the program used at the POTS Treatment Center.


The EmWave2 is a handheld biofeedback device that hooks up to your ear to detect your heart rate. This program also has an option to use when hooked up to the computer but I found it too complicated to use initially. In fact, when I initially opened up the packaging and program for the EmWave2 program I was so overwhelmed I didn't even use it that day. However, watching a couple YouTube videos, I started to get the hang of it. I ended up using my EmWave2 handheld biofeedback machine multiple times a day for 6 months. It helped me specifically to move from one place to another with minimal shortness of breath when I was bedridden and when I was housebound. 


Then one day around 1 year after developing POTS, I was having one of my usual heartbroken conversations with my mom about how desperate I was for relief and how Florinef (a medication I was truly counting on to relieve any symptoms) completely disappointed me. I was so fed up and felt hopeless. This was when my mom suggested that maybe it was time to go to the POTS Treatment Center. When she suggested this, I felt excited but also a lot of guilt because I knew that it would be expensive. $15K kind of expensive. But I would've given an a n y t h i n g for any kind of relief. That day my mom and I decided to start researching the POTS Treatment Center and Biofeedback for the treatment of POTS. I started realizing how much the EmWave 2 program was helping me so I thought "maybe this POTS center will really help me too."


Through my research I came to the understanding that: biofeedback has a lot of evidence for treating a variety of conditions. this POTS Treatment Center specifically helped many POTS patients gain back any quality of life (some a lot more than others), but biofeedback isn't a cure for POTS. I also became concerned about the POTS Treatment Center's lack of follow-up studies. 


One woman on a POTS Facebook support group specifically encouraged me to go as her condition was very severe prior to going and was able to go back to work full-time as an EMT after the POTS Treatment Center. I am still in contact with this woman who went to the POTS Treatment Center years before me (so as of now it's been at least 5 years since she's been there) and she is still thriving as an EMT, mother, and person. Those kinds of results are ones you just can't ignore. The possibility of gaining any of my old quality of life back was good enough for me. However, that's because my family was financially equipped enough to send me (there were less cons if I were to choose to go).


My mom did all the communication with "Dr. K" (the main doctor at the POTS Treatment Center) before I went- in fact, she made all of the arrangements and I had no idea what to expect in a day-to-day sense while at the treatment center. I was still quite disabled and bedridden/housebound and my brain fog was too severe to be fully mentally present. My mom could not bring me to the treatment center so she paid for both my ex and I to go. I was incredibly worried about this because my mom was my "safe person" who I was around practically 24/7 since being sick. 


My first day there


I arrived in Texas a day before my first appointment so I had time to recover from the trip over (which wasn't too bad). On my first appointment day my ex wheeled me into the office building where the POTS Treatment Center is located. As I sat in the waiting room I felt more at home and understood than anywhere I've ever been before and since. On the wall there was a map of the United States showing that showed where patients have come from to seek treatment. Beside me there was a patient testimony binder which I read every day I was there. I loved reading the personal stories of each patient and I loved how hopeful their successes made me. I kind of thought that biofeedback would be more helpful in more mild cases, yenno, the kind that don't require medication or very little, or the kind that don't have a laundry list of co-morbid conditions under their belt, but that binder of testimonies proved me wrong. I remember reading about this one woman who drove a long distance to get to the treatment center but her POTS rendered her so incapacitated that she relied on oxygen to prevent her constant seizures. This woman's mom would have to drive to the side of the road to plug in their oxygen tank at a gas station when her potsie daughter was having seizures. Then, at the end of the 2 week POTS Treatment Center program, she was relieved of all seizures. Wow! As anyone with POTS knows, reading a story like that brings an overwhelming sense of hope, I mean, it's what we all want. Relief. Relief of any symptoms. So if you have the money, you know damn well that you couldn't read something like that and not want to dish it all out for even the slightest possibility that you might be like that one woman.


However, one serious issue I have with the POTS Treatment Center is their lack of follow-up standardized testing and publication of those results. I'll get to this more later.


Anyway, the first visit was a short one in which they handed us a bunch of informational sheets about POTS, the autonomic nervous system, and their program. I found these sheets helpful, but for the most part I already knew everything that was being taught. I was joined with a woman (with POTS) in her early 30s who travelled with her sister. This woman had kids who were back at home with her husband and this Potsie had a Go Fund Me page set up because of the financial burden this treatment would be. I was also joined with a teenage boy with POTS who had already been diagnosed and treated at the Mayo Clinic. He was accompanied by his sweet mom who had Lupus. I would see these two patients on and off while one of us was coming and the other was going to our daily appointments as we were all on the same 2-week schedule. There were also some other people coming and going for 1 day appointments (who lived nearby) and for a followup months after the 2-week program (which they recommend but I did not do). 


The rest of this first appointment was spent teaching us how to use the HeartMath program. Dr. K, the main doctor there, did not mention the program by name which I found odd. I truly think she didn't want the name of the program "getting out there" (whether consciously thinking this or not) and having people realize they can purchase the program and do it from home. I told her that I already had a version of the program though and so she thought it would be interesting to see how I enjoyed the POTS Treatment Center considering I already owned the program. I found that interesting, like she was open to criticism- open to seeing if her program would be better than just using the HeartMath program at home, or not.


But then she said something that was a HUGE red flag. After explaining the program she said,

"some people online haven't had some nice things to say about this program. But I think some people are so used to being sick that they don't want to get better. They don't know any different."


W  h  a  t.


If your treatment is legit it'll work "whether or not we want to get better". If you stab me, my body's not going to heal itself because I'm thinking positive thoughts and thinking "I really want to get better though and believe I will!" Nice try.


There's a reason scientists have to establish whether the effects of a treatment are caused by a placebo effect (the expectations, hope, and belief we have that the treatment will, in fact, work) or the actual treatment itself.


Unfortunately I was too shocked by Dr. K's comment that I didn't even speak up. She went onto the next topic while I was thinking about my two favourite POTS bloggers who openly, honestly, and vulnerably shared on their blogs how they experienced no long-term benefits from the POTS Treatment Center whatsoever. Dr. K may not have been talking about either of them personally, but she was victim-blaming some POTS patients in front of other POTS patients at her POTS Treatment Center and I wasn't okay with that. However, I brushed it off because at that point, in March 2015, I only had very negative and mostly negative experiences with doctors and the fact that she knew what POTS was, and genuinely wanted to help me, was huge. Even though, from what I realized throughout the next 2 weeks, she still didn't know as much about POTS as I did and wasn't very up-to-date with current POTS research. 


However, even after reading many bloggers' valid critiques of the POTS Treatment Center beforehand I still decided to go to the POTS Treatment Center. Why? I knew it might not work at all, but I also had hope that it might because I do understand the complex benefits Biofeedback often has on overall health and well-being. I was also financially equipped enough to take the risk.


The appeal of this treatment option to me, and to most, was the fact that there is no physical or emotional risk when trying Biofeedback. Unlike Pharmaceutical options that pose serious health risks, especially when you're hypersensitive to medications like me, Biofeedback is as risk-free as it comes.


So what is biofeedback?


I think the POTS Treatment Center's sheets explain it best. 


In other words, Biofeedback is a breathing technique that when practiced frequently can help calm the nervous system, regulate breathing, and promote health.


Why/how would Biofeedback help POTS?


Again, I think these sheets I received from the POTS Treatment Center will help explain best.



Biofeedback is an overall efficacious treatment option for overall health. However, it has not reached evidence-based medicine (pharmacology) or evidence-based practice (psychology) standards for it to be considered an efficacious treatment for the use of patients with POTS. There is just not enough research published on this issue at this time and results have not been consistent or predictable.


Now that we have established this, we can agree that the POTS Treatment Center cannot suggest that their program offers a cure for POTS (which I haven't heard them say explicitly but they definitely suggest it), however, research does reveal how Biofeedback can help balance out the nervous system.


Okay that's great, but I still don't get it..


I didn't fully either until I was at the POTS Treatment Center. I only had POTS for around a year when I went to the POTS Treatment Center but I was already quite up-to-date on all things POTS but Biofeedback lingo was not a part of my vocabulary.


Basically this program teaches you to take deep belly (diaphragmic) breaths that occur at a healthy rate in accordance with your heart rate. According to Dr. K, most healthy people do this naturally while people with POTS are in a unique state of hyperventilation.


If you want to do a quick check to see whether or not you breath with your diaphragm place one hand on your stomach and one hand on your chest then take a deep breath. When you inhale, what goes out, your belly or your chest? Ideally your chest is supposed to stay the same when you inhale but your belly should distend thus breathing deeply with your diaphragm instead of shallowly with your chest.

I remember learning this back in a Psychology class and had been trying to be more intentional about practice diaphragmic breathing at home with my EmWave2 before travelling to the POTS Treatment Center but noticed that I only did it while using the program. Then I would naturally return to my usual "chest breathing." 


However, it's not as simple as learning to belly breath, it's about the state in which your body switches to the "rest and digest" function of the autonomic nervous system when practicing Biofeedback (with any program, not necessarily just HeartMath's programs). You see, our autonomic nervous system has 2 functions: "rest and digest" performed by the Parasympathetic nervous system and "fight or flight" performed by the Sympathetic nervous system. The Sympathetic nervous system is supposed to kick in when a threat is perceived, thus using all of its energy up toward fighting off the threat or fleeing away from the threat. When we are not in a threatening situation, our autonomic nervous system should be functioning in the Parasympathetic nervous system that allows the blood to circulate properly throughout the body, the body to rest and heal itself, and allows the digestive system to function properly. However, with POTS it has been theorized (and current evidence has supported this) that our autonomic nervous system is stuck in the Sympathetic nervous system or "fight or flight" mode. It has also been theorized that panic attacks occur as a result of the body's nervous system switching to the Sympathetic nervous system at unnecessary times which is why symptoms of anxiety and POTS are sometimes confused.


Diaphragmic breathing naturally brings the body back to the parasympathetic nervous system. 


 Image from The POTS Treatment Center's website.


So that's the Science behind it, but what does this mean in a practical, every day way? What does the program look like and how does it work?


First, so you have an idea of what is on the screen when you're doing biofeedback at the POTS Treatment Center and at home, here are two images. The left is a picture of my heart rate, heart rate variability, and coherence levels and the right is the same while I'm on a recumbent bike at the POTS Treatment Center. The big number in white on the blue background is my heart rate and what looks like an EKG is my heart rate. In the image on the right you can see that my heart rate doesn't look as stable, it looks kind of shakey, and that's because of my heart-rate variability (I'll explain more about what that is below). The 3 bars on the bottom right show my "coherence levels" (I'll explain more below): green is high coherence, blue is medium coherence, and red is poor coherence. The numbers beside each bar show the percentage of time I spent in each coherence level during that Biofeedback session. As you an tell, whether or not you understand what I'm talking about yet, the image on the right looks a lot less stable and that's because I was on a recumbent bike (going very slowly) while on the left I was sitting in a reclined chair. The image on the right helps show the exercise intolerance in people with POTS. 







 When looking up HeartMath's programs or checking out the POTS Treatment Center's website you will come across these 2 fancy terms:




Coherence: "Physiologically, the coherence state is marked by the development of a smooth, sine-wave-like pattern in the heart rate variability trace. This characteristic pattern, called heart rhythm coherence, is the primary indicator of the psychophysiological coherence state, and is what the emWave and Inner Balance technologies measure and quantify. A number of important physiological changes occur during coherence. The two branches of the ANS synchronize with one another, and there is an overall shift in autonomic balance toward increased parasympathetic activity. There is also increased physiological entrainment—a number of different bodily systems synchronize to the rhythm generated by the heart (see figure below). Finally, there is increased synchronization between the activity of the heart and brain" -as defined on HeartMath's website.




Heart Rate Variability:  "a measure of the beat-to-beat changes in heart rate. This diagram shows three heartbeats recorded on an electrocardiogram (ECG). Note that variation in the time interval between consecutive heartbeats, giving a different heart rate (in beats per minute) for each interbeat interval.The normal variability in heart rate is due to the synergistic action of the two branches of the autonomic nervous system (ANS)—the part of the nervous system that regulates most of the body’s internal functions. The sympathetic nerves act to accelerate heart rate, while the parasympathetic (vagus) nerves slow it down. The sympathetic and parasympathetic branches of the ANS are continually interacting to maintain cardiovascular activity in its optimal range and to permit appropriate reactions to changing external and internal conditions. The analysis of HRV therefore serves as a dynamic window into the function and balance of the autonomic nervous system.The moment-to-moment variations in heart rate are generally overlooked when average heart rate is measured (for example, when your doctor takes your pulse over a certain period of time and calculates that your heart is beating at, say, 70 beats per minute). However, the emWave and Inner Balance technologies allows you to observe your heart’s changing rhythms in real time. Using your pulse data, it provides a picture of your HRV—plotting the natural increases and decreases in your heart rate occurring on a continual basis" -defined by HeartMath's website.


What was your experience like? Was it just Biofeedback?


If you are travelling to the POTS Treatment Center you can expect to be there for 2 weeks with appointments from Monday-Friday each week. You will receive a copy of the EmWave Pro program for your computer and this other handheld program that measures the temperature of our fingers. This handheld program does not appear to be affiliated with the HeartMath program whatsoever. It's a small and simple handheld device with a long wire attached to it that you tape to your finger and it tells you a reading. Apparently it's impossible to get a typical migraine if your peripheral temperature is above 90 degrees F and this handheld device will tell you what your peripheral temperature is. As I go into below, a normal peripheral temperature would be around 96-97 but mine was at 82 on my first day at the treatment center. This is apparently common for people with POTS and I found this quite intriguing sine my hands never used to feel cold. Through using biofeedback, your peripheral temperature increases because Biofeedback helps your body "rest and digest" (as talked about above) in the Parasympathetic nervous system. As stated above, those with POTS are often stuck in the "fight or flight" mode of the Sympathetic nervous system which stops proper circulation because it focuses only on fueling you up to run or flee from a threat. In "rest and digest" mode your circulation improves and thus, so does your peripheral temperature. 


I seriously question Dr. K's original comment to me about how it's impossible to get a migraine if your peripheral temperature is above 90, and her other comment about how she has a 99% success rate at curing all migraines (again with that C word Dr. K) as I don't think she has standardized follow-up studies for most of her out-of-town patients (she doesn't for me at least). However, I did notice that as I improved my peripheral temperature my migraines DID improve. Sometimes, especially in the beginning, they were still there but drastically improved. At the end of the 2 weeks I had a huge reduction in frequency and intensity of my migraines. 


Anyway, each day you would go into the office to have an appointment with Dr. K, use the EmWave Pro program and the handheld temperature monitor, have an appointment with Dr. K and go back to your hotel. They also offer counselling services for the stress POTS causes and I saw this counsellor once. I think appointments were around 2 hours long if my memory serves me correctly, but this was back in 2015.


You were in a office room alone in a reclining chair with a blanket when you were doing the biofeedback. For around 3 days near the end of the 2 days she taught us how to do the EmWave Pro program while standing and while on a recumbent bike. Both of these were very helpful for me. Using the biofeedback machine while sitting and continuing to transition from sitting to standing did help reduce lightheadedness immediately upon standing. In addition, I found using the EmWave Pro program while exercising helpful for me. I would use the EmWave 2 program to recover after going on the recumbent bike at home and it significantly (by hours) decreased the time it took me to recover from exercising. However, I never thought to do it while exercising with POTS. I didn't transfer this skill over into my daily routine when I got home because it's very impractical to have your desktop computer in front of you on a recumbent bike. I tried it with my EmWave 2 program (the handheld device) a few times but unfortunately it slowly started to lag and became useless as a result. If a biofeedback machine is lagging it's not telling you when to inhale and exhale at the right time which makes it ineffective. Unfortunately I hadn't even had my EmWave2 machine for a year when it started doing this and talking with customer service did no good. Now I have HeartMath's inner balance smartphone program to complete my collection haha. This is great to use while exercising!


Some other lifestyle management recommendations from Dr. K:


-She recommended the use of this Spark energy drink (pictured below) for those suffering with severe fatigue. She recommends 1 serving a day for most people with POST but recommended 2 servings a day for me because of how debilitating my fatigue was. This helped a bit with my brain fog and fatigue and because it's mixed in with a full water bottle of water, it's less dehydrating than coffee.

-This raw prenatal vitamin. I stopped taking it after a while because I don't like taking multi-vitamins since I take so many specific vitamins and I don't want to consume too much. However, this is one of the most reputable vitamin companies. I think I got it from Whole Foods.

-Biogest for digestive issues with POTS. My digestive issues are mild on most days so I didn't end up continuing to take it but I've heard it's also good for IBS.

-(Not pictured below) black pepper extract supplements with curcumin for pain. I think these were also from Whole Foods. I didn't notice a huge difference in pain by taking these supplements but it also helps with inflammation overall.

-She had us go on a gluten-free diet. I do not have gluten sensitivity but I still eat mostly gluten-free because I eat a diet aimed at reducing inflammation in my body.

-She also recommended that we drink from glass water bottles because of the chemicals in plastic. I had been well-versed about the data showing these chemicals in our bodies as a result of plastic water bottles but I dropped my only glass water bottle at the time and broke it (it had a rubber protective case too). I still mostly use plastic water bottles because of my tendency to drop things but I do have a couple glass water bottles.

-(Not pictured below) the other woman with POTS who was a patient during the 2-week program was on her period for part of the POTS program (they recommend not travelling to the center when you're on your period if you can help it because of how symptomatic some of us get during this time) and Dr. K apparently recommended primrose evening oil supplements for her. This woman was also recommended the Raw prenatal vitamins, the black pepper extract supplements, and 1 scoop of Spark energy drink a day.